Contact Viralmaxing
One support path, answered by the people who build the product. Write in English or Russian — both are fine.
How to reach us
- Telegram support botThe fastest channel, and the one we watch first. Usual reply time is under a few hours during the day.
- EmailFor billing, refunds, data requests and anything that needs a paper trail. — support@viralmaxing.com
- In the appSigned-in users can open support from the sidebar; the conversation arrives already linked to the account, so nothing has to be re-explained.
Billing and legal
Invoices, refunds, contract and data-processing questions are handled by the legal entity that operates the service. Refund policy and payment details are in the terms and on the payments page.
Company details
- Legal entity:
- ИП Дрозд Илья Павлович
- Registered address:
- 428014, Россия, Чувашская Республика — Чувашия, г. Чебоксары, ул. Запрудная, д. 2
- Email:
- support@viralmaxing.com