# Contact Viralmaxing

One support path, answered by the people who build the product. Write in English or Russian — both are fine.

## How to reach us

- [Telegram support botThe fastest channel, and the one we watch first. Usual reply time is under a few hours during the day.](https://t.me/viralmaxing_support_bot)

- [EmailFor billing, refunds, data requests and anything that needs a paper trail. — support@viralmaxing.com](mailto:support@viralmaxing.com)

In the appSigned-in users can open support from the sidebar; the conversation arrives already linked to the account, so nothing has to be re-explained.

## Billing and legal

Invoices, refunds, contract and data-processing questions are handled by the legal entity that operates the service. Refund policy and payment details are in the terms and on the payments page.

## Company details

Legal entity:

ИП Дрозд Илья Павлович

Registered address:

428014, Россия, Чувашская Республика — Чувашия, г. Чебоксары, ул. Запрудная, д. 2

Email:

[support@viralmaxing.com](mailto:support@viralmaxing.com)

## Related

- [Support page](/support)

- [Payment details](/payments)

- [Terms of service](/terms)

- [Privacy policy](/privacy)